Christopher Nicholls

Review of Cars on 21

Another bait & switch by this company. Went there ...

Another bait & switch by this company. Went there on a Saturday night after calling about a specific car advertised online. Confirmed it was there via phone call and made an appointment. When I got there, the car I was interested in "had transmission problems" and something about a 17 year old kid putting oil in the transmission line. When I subtly said I felt that was a load of BS, we were then shown two other cars that were more expensive, had more miles and had a lesser package than what I originally inquired about. We then had to wait outside for 30 mins while the sales rep "looked for the keys." After walking inside to find out where he was, he was chatting with other employees "waiting for a plate" and we didn't see him for another 10 mins. We left soon after that, definitely for the better.