I am the father of 5 kids and had to arrange for c...

I am the father of 5 kids and had to arrange for care so I could come in and check to see if my books were available this morning right when the store opened. I received an email right before coming in, while driving so I couldn t see it, that they were placed on backorder. I did not have the ability to come in Tuesday after the school fixed my book list so I ordered immediately online thinking it would give me priority access to having books placed aside. I had no notice that it would take potentially more than 48 hours and that they were not set aside, so I had to reach out and now I am out of luck for the first day, and likely week, of class and wasted an hour of my time driving in for nothing. I am literally stuck with waiting for these books since the Amazon alternatives are no longer available. There really isn t a fix, but I hope to never have to use your store again. I feel the least that could be done is have the online site give warnings that ordering online does not prioritize your books until they are actually picked and notify immediately if the order won t be addressed within 48 hours.