The chlorine level was so high it burnt the hair o...

The chlorine level was so high it burnt the hair on my brother's legs! He was told it was fine yet the kids in lessons were coughing and his skin became very itchy. Then after removing his wetsuit, there were lines where the chlorine had burnt his hair. Never seen anything like it in my life and can't believe this how poorly run this business is. I'm astonished they allowed anyone in there, let alone kids. Disgraceful. Then when it was mentioned to the deputy general manager, he shouted across the poolside in an aggressive manor "don't even think about telling the parents". Cannot believe it! I work in a health club myself and this is absolutely outrageous. If the chlorine is too high, close the pool or get your building services to sort it!