Nicole Badenhop

Review of Klika

Very disappointing experience from start to finish...

Very disappointing experience from start to finish. Ordered Klika product via Kogan. Yukon 8 tonne wood splitter.
1st one never arrived, then when it did was damaged. Picked up new product myself on Christmas eve to ensure my husband had a Christmas present.
Product would barely split wood and after 2nd or 3rd attempt, broke. Have now been told it is not covered by warranty as external damage.
"External damage" caused when the machine wouldn't split basic pieces of wood it was designed for.
A costly, almost, $300 for scrap metal.
Very disappointing customer service. No refund or replacement offered, just "bad luck"