David Davron Review of Pointe Hilton Resort/Tapatio C...
Not a place I would stay again when in town. Booke...
Not a place I would stay again when in town. Booked it through a popular hotel site. The room was $230 a night and I stayed 7 nights.
Upon arrival and check in, I'm told there's an additional $35 a night resort fee. What? Why? I asked what I get and the clerk handed me a card. He told me I'm getting over $100 a day in value so what does this entail? Free WiFi, valued at $29.95 a day. Free local calls. Use of their laundry facility. Mind you, it still costs money to use the machines but Hilton considers that of value, and finally you get discounts on their overpriced gift shops.
The internet connection was spotty at best and the highest speed my laptop got was just under 5mb. It was painful just watching a web page load.
The towels were cheap, old and thin. The room, although somewhat spacious is showing it's age. The hotel roof has Spanish tiles which are in desperate need of replacement.
Add an additional $75 a night incidental charge which hits your credit card right away and it just feels like this place wants to nickel and dime you to death before checking out.
The staff is nice so I added an additional star there but I would hardly consider this a 4 star hotel. If so, this is the worst 4 star hotel I've ever stayed at on par with about a 2.5 star resort.
Consider staying elsewhere unless paying less than $100 a night, including the insulting resort fee.
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