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Just had a horrible experience and stay 28-29 Dec ...

Just had a horrible experience and stay 28-29 Dec 2020 at this Hilton Clearwater beach location on our 32nd Anniversary giving local area our business and would not be going back as I paid extra and silver membership points for gulf view. Had to change my room 2 times during this stay as they tried giving us a parking lot view, then a smelly smoker room and finally got a bit better room was out dated a bit and at 1am room next to ours was playing music loud until 4:30am after a few calls to front desk they finally got music turned off needless to say we didn t get much sleep and pretty much ruined our stay. I will be calling as I should not have to pay for this bad stay. Just poorly managed and not customer focused as I remember most Hilton brands are being a silver member.

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