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Andrew Hopkins

3 years ago

Dealer is great to deal with. Service center is ho...

Dealer is great to deal with. Service center is horrible. Used them twice for oil changes and tire rotations. First time I waited there. The waiting area is nice, but the novelty wore off after my 5 hour wait. Today was the second service experience. 0845 was my appointment time and I opted to use the shuttle service and not stay. Thankfully I chose this option as it's currently 430pm and they can't give me a status on my vehicle
When I texted my service advisor at 115pm asking the status of my vehicle he never texted back. Needless to say I will never use them for service again and urge others that value their time to steer clear.

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