Went for my niece's wedding, the air conditioning...

Went for my niece's wedding, the air conditioning did not work in the bridal Suite. After several attempts by the mechanic still was not cool .
The Bridesmaids were getting ready for the wedding in The hot Bridal Suite. The hotel's response was less than satisfactory.
Many out-of-town guests stayed at the Hilton and most of them complained about the air conditioning in their rooms