Maciej P ko

Review of Arval Service Lease Polska Sp....

I have a car with them in a long-term rental, the ...

I have a car with them in a long-term rental, the contract signed with the dealer, 2 months ago, I honestly do not recommend, terrible contact, one phone that connects to the reception that can not provide any information. A person who, according to contract, she is responsible for my contract is elusive and always gets information that "She is not at work", "She is at a meeting", "She is on vacation". I have the impression that this lady does not exist at all ... The procedure of handing over the car from the moment the contract was signed was also a joke. Everything lasted several weeks, with each call I received information that "Documents are already sent to the dealer and he should contact in the matter of handing over the car", only after 2 weeks of scuffles, when the dealer's representative personally went to their office, it turned out that the documents are with them ... and are waiting to be sent ... for over a week ...