Big spa and hotel. A bit of a maze to get to the m...

Big spa and hotel. A bit of a maze to get to the many rooms but the state rooms, receptions and bar area is well decorated and impressive. Room came with lots of nice touches (bath robes, chocolates, bottled water, beer) and very comfy bed. Had am emergency and didn't need the double room and unfortunately staff couldn't downgrade easily or cancel the breakfast as deal price was discounted already. Very friendly staff though and I understand the difficulty! Thanks for the stay!