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Nick Christie

3 years ago

This company is a complete scam. They overcharge f...

This company is a complete scam. They overcharge for utilities and they make you pay a convenience fee for paying your bill. You have no choice but to use them because your apartment complex contracts with them, essentially stopping you from creating an account with the actual utility providers. Customer service is beyond incompetent. Advice to everybody before you rent, ask who utilities go through. If they say they contact through a third party, run and hide. And to the management who seems to respond to every message: you know that you're unethical. Don't try to trick people with some nice sounding apology. Fix your company.

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