Robert Carr

Review of Wade Raulerson Pontiac, Buick,...

I am very grateful for the work these guys did for...

I am very grateful for the work these guys did for me. I was traveling last Saturday with my family through Gainesville heading for a vacation in Northern GA when we discovered our Suburban was leaking transmission fluid badly. The part was unavailable until Tuesday, so our very helpful service advisor, Jay Perez, set us up with a rental car and off we went. Based on bad experiences with other auto shops, I was feeling very vulnerable. I kept waiting for that phone call in which they would tell me all the other stuff my truck needed. Instead, I got a call from Jay saying the part was in, my truck would be fixed and ready for us to pick up on our way back home. And the job was done for the amount quoted. We were very pleased with how we were treated by Gainesville Buick GMC and would recommend their services.