We took a family vacation to FL, and I regrettably...

We took a family vacation to FL, and I regrettably convinced my mother to go through a travel agent, because I thought it would be easier for her. One of the worst issues was that they booked us at the Comfort Inn Maingate in Orlando, which was horrible. We had to pay an extra $12.50 service fee a night, and due to their limited shuttle schedule (return options of 5:30 or 10:40), we ended up taking cabs home a couple of the nights. For what we ended up paying in the end, we easily could have stayed at a Disney Resort and made our lives much easier. I would never use this service again.