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Sonya kelly

3 years ago

I recently called for an appointment to have someo...

I recently called for an appointment to have someone check something in my ear, when I got there for the appointment, I was told that I had a bill from four years ago that I need to pay for and I was being question in front of patients. The front desk person was relentless until I told her this need to be discussed behind closed doors.I was appalled to have someone to ask me about a bill from 4 years ago that was ridiculous when they had ample enough time to call me.The nurse practitioner was very nice and very helpful to see me but the manager wanted me to pull out receipts right then and there to see if I ever paid when I came into office. I told her I paid what I was told to pay at that time of visit, which was my office visit. That was just too ridiculous when I had an appointment and they could have called me years ago about that.

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