Ariel Ostad

Review of Jumeirah Frankfurt

When I got here, the hotel charged me 50 euros on ...

When I got here, the hotel charged me 50 euros on the spot. They did this incase they see something wrong or that they didn't like and they wouldn't give you the money back no matter how much you complain. I booked through a 3rd party agency and paid 400$+ and didn't get breakfast for free, even though ON THE WEBSITE it says pay 309$ or more and you have free breakfast. They treated me horribly and the manager was just rude. She wouldn't compromise to any complaints or even take them into account. This hotel is just expensive and I didn't have a great time. 1 star definitely.