K

Today I went to this park and it was certainly ove...

Today I went to this park and it was certainly overcast. I thought it was overpriced already ($26 when Lagoon is only $19 bucks more with a water park about the size of seven peaks, tons of rides and three times the space), so I wanted to check with the office before buying. I talked to several people who advised me that the park was very unlikely to be closed down, and also advised me to purchase a ticket. I went in, got a locker and had been in the wave pool for ten minutes when they announced that the park was closing. I went back to the same person and asked for SOME sort of refund (a coupon, a tube rental, anything.) and they refused completely. They were rude to all of the customers who had legit complaints. A woman had rented a cabana, paid for 36 people and she got the same treatment. I'm sure the front knew that they would close too but I get the sense that once they have your money they don't care whether you leave satisfied or if you ever come back. I certainly will never return and I advise anyone going in to be warned about the HORRIBLE service.

Comments:

No comments