I've owned a PUMA wristwatch for over 20 years and...

I've owned a PUMA wristwatch for over 20 years and wanted Puma to know the exact model name. One might think that this would be an easy task. With Puma you can see it differently! It took FIVE months to Puma to give me a final and completely unsatisfactory answer. Here's the answer:
"Unfortunately, we currently have no information about the article you want, because this is an old model and is no longer in the PUMA production line. We encourage you to contact a local dealer and authorized partners such as Amazon for more information. "
IT IS A PUMA WATCH! and Puma can not comment on that? I doubt the Amazon what to say, since the clock is older than Amazon is active in Germany?
Anyway - a very ridiculous achievement of Puma, anyway!
Speaking of ridiculous .... Puma is sitting in Herzogenaurach on Puma WAY 1! Way? is Herzogenaurach in the USA or is it an American company ??