Marie Laure boughenout

Review of Telstra Australia

Little arrogant helpless men at the entrance, keep...

Little arrogant helpless men at the entrance, keep repeating i am the store manager....and???
Third time in the store, supposed to resolve your issue with an over $870 bill , which should have been $229, for a month on a plan,with a case number, from a previous visit...sitting down with a young girl, saying to me , yes , you shouldnt have to pay this amount...Supposed to resolved your issue right?
But despite this , my bill is climbing with no obvious descent reason...
Third time any luck to talk with some professional , properly trained human being.
Instead at the back of the store you have teenagers laughing between them, they cant care less about customers care...so the only option is to go to the TIO.