John Thompson

Review of JW Marriott New Orleans

We have stayed at the JW Marriott in New Orleans s...

We have stayed at the JW Marriott in New Orleans several times over the past 5 years and have always enjoyed a pleasant stay. The staff is extremely professional and courteous and go out of their way to make your hotel experience a pleasant one and to make things right.
However, two of the three nights we stayed were close to the elevator on the 11th floor and had an adjoining room. The noise from people getting on and off the elevator and talking loudly while they were waiting for it the was almost non-stop. The guests in the adjoining room we're very obnoxious and loud, waking us up at least two times a night before we called security. The second night they were evicted from the premises. The hotel is serious about their guests not being disturbed! Thank goodness.
I must say that the adjoining room doors did not seal out much noise and it almost sounded like there were no doors between the next room. I believe it was a combination of rowdy, inconsiderate guests, poor design and sound dampening.