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Libby Whittaker
Review of Cranage Hall

3 years ago

We booked a midweek stay with our 2 children aged ...

We booked a midweek stay with our 2 children aged 12 and 14 yrs.
Hotel clean and fairly helpful staff.
However, this is NOT a family hotel, this hotel is totally geared for Conferences and Weddings.
No Kids Menus, restricted to 1 hour in the pool, kids are not allowed to use Sauna or Jacuzzi.
Club members were quite rude to us and made it very clear they did not like hotel guests and children using the facilities and the pool etc.
Conference meetings would congregate in the hallways and corridors during coffee times, which made it difficult to pass through and again we felt that we were in the way.
None existent grounds with nowhere to sit outside.
Main Hotel guest sitting areas were constantly laid out for conference meetings and food area for delegates.
As PAYING hotel guests we were not made to feel welcome at all. :(

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