Caite Gonzalez

Review of Sauers Buick GMC

Definitely would do negative if I could! My compla...

Definitely would do negative if I could! My complaint is for Rhonda the Controller as well, looks like I wasn't the only one that had issues with Rhonda and the service department! Which brings me to the point that even though Rhonda basically told the BBB that I was dishonest in my complaint is completely incorrect! Yes I went elsewhere because I was getting no where with Sauers! Nielsen KIA told me right away what was wrong and didnt understand why it was difficult to find the issue. Nielsen KIA did take my vehicle as a trade in because I had so much money down the drain with it. Then what they did with it after is one thing, I was told they had fixed it. Rhonda apparently did investigateing and found they took it to auction. Ok if finding that out makes you feel better about your company you go right ahead. The point is they had 100% better customer service! I was not incorrect by my complaint, seeing as Savannah Hefty basically had the same complaint I did. My advice NEVER do business with Sauers!