I own a condo at one of their managed complexes. A...

I own a condo at one of their managed complexes. After several break ins to several tenants including myself, I called the manager. The manager never calls back. I've called over and over and over again and the manager refuses to return my message. What's the point of having this management company if their rep isn't going to be available for anything? I've owned other properties at places managed by this company and the manager was always in top of things. Not here. This manager is worthless and needs to be replaced or cmc needs to be replaced by a company that will have their managers do their job. Whomever answered the phones at the office is rude and wants to talk over me instead of hearing what I've got to say. I pay my dues for a reason not to be answered by rude employees or be ignored.