Dealership is massive, the inside looks grand but ...

Dealership is massive, the inside looks grand but their service department killed the over all experience. Drove 90 miles from my home bc they said they could fix my issue before they closed. Due to the rain and a bad seal in my 16 tacoma 3rd brake light, I had a puddle in my backseat from the issue. I sit in the dealer for an hour and half, for them to tell me that they don't have time to fix the issue today to come back. If I would have known that they were not going to have time to fix it I wouldn't have drove 90 miles there. Couldn't leave my truck there while I rented a vehicle bc I lack the age but they didn't even offer me a loaner or a shuttle back home like the Fort Walton Beach Toyota does. What a waste of gas and overall experience of the impressive dealership.