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Alessia D Alessandro

3 years ago

After receiving a noise infraction, I sent 2 email...

After receiving a noise infraction, I sent 2 emails and called multiple times and received no response. Finally I emailed the general rancho email seeking assistance with my question as it appeared my manager was too busy. I was later sent a nasty email from our property manager chastising me for complaining to rancho, etc. I am appalled by this company, who seems to forget we are paying customers.

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