Scott Alexander

Review of Kelowna Nissan Infiniti

I have nothing bad to say about the sales experien...

I have nothing bad to say about the sales experience. However, I had a few issues post sale were very frustrating to resolve through my sales representative. Not once did I receive a follow up with how my vehicle was doing. I tried to contact my sales rep by email, text message, phone and voicemail. I did not receive any reply for a couple of weeks and when I did it was by text message. The message itself was very informal. There should definitely be much better customer service post sale.