I asked for a tire rotation in addition to my oil ...

I asked for a tire rotation in addition to my oil change. When I picked up the car the rotation had not been done and I was told that they didn't need it because they were wearing properly. I was charged for it anyway. I noticed the discrepancy and had to return to the dealership to get a refund. I also mentioned that the air pressure was low in a couple of tires. I thought that would be taken care of during the rotation. They 'checked' the tires and said they were good but didn't add any air. I do not believe they were ever checked. I was also told that the brakes were good then a couple days later while in for a different service at your dealership I was told they were 2mm less and required immediate service. This kind of action does not instill confidence in your work from a customer.