Expirence as a family member waiting to pick up a ...

Expirence as a family member waiting to pick up a patient. Their communication with family members as patients are running 15 then 30 then 45 mins to a hour late are nonexistent, they don t answer the phones or return your call. The voice messages sound as if they ve all gone home for the day and there is no recourse as the anxiety builds. Having said that, I was impressed as a patient.