We were referred by our sons PCP to get speech the...

We were referred by our sons PCP to get speech therapy for him. We scheduled and paid for them to come to our house to do an evaluation. They did the evaluation. While doing the evaluation I told the therapist he was approved for medicaid and we were told we wouldn't need to make further payments that our primary insurance would cover 80% and Medicaid would cover the remaining 20%. Then a month later called and told us he was approved for therapy and needed to collect more payment before they could schedule another appointment. I said what payment Medicaid is supposed to pay the remaining fee. They asked for the Medicaid number again and said they will call back after verifying. Never got a call but just got a letter saying my son is discharged and wont recieve therapy because there is no staff in our area . There was staff in the area when I paid out of pocket but now Medicaid covers my cost the staff doesn't exist.