The rooms are a bit outdated, cramped, beds and pi...

The rooms are a bit outdated, cramped, beds and pillows aren t what I would call comfortable. The water in my shower fluctuates from boiling hot to chilly as if were programmed to do so, like a sine wave. When we first got in to our room there were ants everywhere and the front desk told me with this being in the jungle ants are bound to be in a few rooms. Also it s supposed to be a family resort but we came with our toddler and there aren t really any play areas for a rainy day (which we had many of on this trip) and they put us on the second floor with our stroller and accessories, there aren t elevators here.

It seems as if this resort used to be the place to go about 10 years ago but, in my opinion, they stopped caring about quality and started caring more about pushing sales like their time-share when all you are trying to do is book a reservation for dinner.

It seemed as if there are two different teams of cooks at this hotel, I barely ate any of the prepared food the first two days. It was as if everything was cooked with salt water. It was good 4 out of 6 days though.

A positive note of the trip is that the pool and beach are great, very accommodating for how many people are here.

I wouldn t recommend this resort to anyone coming to Mexico. Look elsewhere, I ve been to other resorts that are about the same price point but exponentially different in quality.