NO HOT TUB!

NO HOT TUB!
We made the choice to come to this hotel solely because the website says there is a hot tub. We had planned a couple of long days seeing the sights and doing a lot of walking. The promise of a hot tub and a heated pool seemed like the perfect way to unwind. We walked all over Jamestown and Williamsburg and made it to the hotel shortly after the check in time and checked into a reasonably comfortable room. Grabbed our swim suites and made our way to the pool area. The pool was about 60 degrees and freezing cold. We looked for the hot tub and finally asked the front desk. They explained that they had filled it in about two months ago and that Hilton had not updated the website. We are not the only customers to complain to the onsite staff about the lack of a promised amenity. There are other hotels in the are that do have a hot tub and heated pool but because this is a popular vacation destination there were no hotels with rooms available for us to move to.
Now we have just spent 9 hours at Bush Gardens and planned for a nice hot shower and maybe a soak in the tub. Surprise! No towels in the room.
False advertisement!!!