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DO NOT GO THERE!!!! Worst customer service in the ...

DO NOT GO THERE!!!! Worst customer service in the Rick Hendrick dealer family in Charleston. Took my Durango in for a warranty replacement part and the technician broke a iner panel. They didn't make any notes on the receipt notes nor attempted to notify me, when i got my keys. It took for me to go outside inspect the work and come back into the office to report the damage, when the service advisor sees me he automatically tells me that the mechanic had just notify him of the broken panel and a replacement part is on order. How ever I feel like if I had never came in and instead headed home without inspecting the work they would denied any wrong doing and replacement would had been on me..... (What a great way to do business) My advise is if your are in the market for a new Dodge go to Rivers Ave store.

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