Hmmm. LATAM or the old LAN CHILE have thr same iss...

Hmmm. LATAM or the old LAN CHILE have thr same issues. Their planes are first class. Excellent safety records. However, their service is not the best. I have had so many bad experiences with them that it is hard to point just one. But basically their personnel have no idea what they are doing. From telling you that the reason you and your wife are seated in different places is because the computer allocates seats in alphabetical order to printing the wrong boarding tickets ...... and you ending at the wrong gate. And not just you. 10 people. Or not being able to print the boarding pass because they can find the flight because they did not know flight had changed. Mind you I was contacted by my travel agent to inform us about the changes. But they did not know? Wow.