Mauro Daniele

Review of Casino Miami, Cruise Ship.

So disappointed in this last cruise with Norwegian...

So disappointed in this last cruise with Norwegian. I sailed them about 10 years ago and wasnt impressed, found a great price and decided to give it another shot as a surprise for my wife on our anniversary. Their concept of "freestyle" cruising fails miserably. The fact that the gratuities are automatically charged to your room each day makes for lack-luster service. The staff knows they are going to get tipped so they dont have to work as hard for it. There was ONE exception i the dining room we visited on our last night. I wish I could remember his name as our trip was four months ago, but I made sure to compliment him to his manager. The food was not great, even in the a-la-carte restaurants and I feel like I was being nickle-and-dimed for everything. I wont be sailing Norwegian again and certainly cant recommend it to anybody.