David Samuel

Review of Shangri-La Hotels and Resorts

I've been visiting the Island Shangri La, Hong Kon...

I've been visiting the Island Shangri La, Hong Kong, since 1995. During this time, almost a quarter century, its service has never dropped from the highest level. It is simply the best, and the staff are wonderful. The hotel obviously values its staff as some have been there for as long as I can remember and it is so nice that they also remember me. As a result the staff approach their jobs with an immense sense of pride and loyalty, as if it was their own family business. Honestly, I do not think there is a better way one could spend the day than as a guest of the Island Shangri La. My favourites are drinks and dinner at the Lobster Bar & Grill, afternoon tea at Island Gourmet, and sitting in my room looking out over Hong Kong from a high floor room enjoying the freshly brewed pot of jasmine tea that was delivered to my room upon arrival with some chocolate truffles.