We purchased a used 2017 Nissan in early August 20...

We purchased a used 2017 Nissan in early August 2020. At the beginning of October we started to have problems with a tire losing air. At a local tire service center I was informed that the tires were 9 years old (on a 3 year old vehicle). Although they had much more than 50% tread life remaining the leak was not repairable. As a result we bought a pair of new tires to replace those we thought would last us much longer.

I immediately called Lexus of Maplewood to discuss the issue. I talked to the Pre-owned Sales Manager, Matt Saunders, and he understood my concerns and quickly did what was needed to resolve the situation. This was amazing service and unlike any I have encountered regarding a used car.

Thanks very much!