My new Mazda 3 got a cracked window the first week...

My new Mazda 3 got a cracked window the first week I had it! I called the other Mazda dealer I had purchased it from because I wanted a genuine Mazda windshield for a replacement. They weren t very helpful in trying to help get me in the right direction other than to tell me I needed to pay for everything upfront and then I d have to work with my insurance for reimbursement! I called Alan Webb service dept and talked to Devra. She was friendly and gave me all the info so that I could get a genuine Mazda replacement windshield at their shop and not have to hassle with an insurance reimbursement. Lightning glass replaced my windshield at Alan Webb s service dept and Alan Webb s techs recalibrated the safety systems right after. Any dealer can sell you a car but the quality of service that you receive speaks volumes of integrity. I wish I would ve bought my Mazda from Alan Webb but they didn t have the exact car I wanted on their lot. Thanks again Devra for your help and service.