The employees at the park are extremely misinforme...

The employees at the park are extremely misinformed and lacking training. If you need information or help in any way, they will send you here and there and everywhere, and in the end, no one will know how to guide you correctly. There is no manager to help. I purchased a membership for me and two other people, and at the park we wanted to get flash passes. On the six flags website you can purchase a 1 day gold flash pass for about $130 and it s good for a party of up to 6 people as long as everyone stays together. I saw that the flash pass season ticket was $199 and decided that was a better option. I got bounced from flash pass boost to a different place because they told me they could not add a flash pass to a membership card. I told them my desire at the boost. I went to customer relations as I was instructed to do and waited AGAIN in another line. This time, as it was my turn, I was informed they could not help me and I was supposed to go to Membership services. I went to membership services and there was 2 people there around a bunch of self service computers. I explained and the young lady there rudely told me they couldn t process the purchase for me I had to do it online. I got upset right away by the tone of her voice and the fact that I had just stand in two lines and being told to go to two different places. After a lot of misinformation and back and forth talk they told me to buy online and they would add my season flash pass purchase to my card. The older guy there talked very very slowly without reaching the actual point and being rude as well. One can clearly see no one was trained appropriately. I put my $200 season flash pass into my membership card and go back to the flash pass line to get my device. After another line I am told that my $200 season flash pass is only good for 1 person and not a party staying together like the daily flash pass. Mind you nowhere online it warned me about that and nobody in the multiple places I went to and waited in line for I was warned about this. In order to add 2 people it would be the same price as the daily pass for all of us. I asked to speak to a manager because I wanted my $200 back and no flash pass. The manager at the flash pass place was nice and informed HOWEVER she told me flash pass is a separate company and she could not help me and sent me back to membership services where they would help me fill out a form and submit and then would have to wait for six flags to give me a reply. There was no way I was gonna go back there and I knew for sure they would not know how to help me and would be rude. Now mind you I had just signed up a 12month commitment for a gold plus membership for me and my son, we had just waisted 1hr on the head being shuffled around and misinformed, Andy 5y/o has autism and gets upset having to wait in lines. The park obviously does not provide proper training to employees. I filed a claim with PayPal and will do everything I need to do not to pay for the service I did not use and I won t ever have a membership again after this one is over.