Jennifer Liu

Review of Advanced Diagnostics Healthcar...

I was a patient of Dr. Victoria Do. She was a very...

I was a patient of Dr. Victoria Do. She was a very good doctor and I liked being under her care. However, I had to switch from her as their grace period for being late is ONLY 5 minutes and it was my FIRST time being late to an appointment. I was the first appointment of the day and ran into much more traffic(there was an accident) than GPS had initially shown me. I had called at around 8 am(they open at 8:30) to let them know I'd be running about 10 minutes late. I got their answering service and they had let me know it was not a problem and that they will message the front office. Got there and the receptionist told me they did not receive any messages and turned me away. She also let me know I might have a no-show fee. How it can be a no-show fee when I did show up is beyond me. In the end, I did not get seen and they did not charge me for the no-show fee since it was my first time being late. Immediately changed my PCP as I found their late/no-show policies to be ridiculous.