Brian Purcell

Review of Renaissance Tulsa Hotel & Conv...

Disappointed. Overall the hotel was nice and the ...

Disappointed. Overall the hotel was nice and the rooms were comfortable. My experience was tainted by an interaction with a manager. I inquired about getting shuttle service to the airport for a 10:30 am Saturday flight. The manager informed me the shuttle wasn't available until 11 am. I asked if he would pay for the cab ride, he refused. I walked away and looked up the website, and it mentioned Airport shuttle M-Su 6:30a-10:30p. I showed the manager the page and he said fine, if you want a cab, I'll book you a cab.