If I could give less than 0 stars I would. For bei...

If I could give less than 0 stars I would. For being in the second most expensive room in the entire hotel (Mandarin Suite) ( on my birthday no less), the experience was beyond awful. I would not recommend this place to ANYONE, none of my friends of family will further be visiting. The valet ate food in our car staining the interior of the seat, the ceiling was falling apart, there was black mould where the ceiling had fallen , and the hotels " engineer" claimed the black spots on the ceiling were nothing to be concerned about and just "water marks", the air conditioning in every room was leaking water onto the floor and the room has a odd musk that the room wasn't cleaned or checked on before our arrival as there was also a broken glass bottle and its little pieces all over the floor of the freezer and a dirty plate with ash on it on the balcony; for a no smoking floor why is there someone smoking?? The management has been extremely difficult and took me sending an email to the C.O.O. in Hong Kong, for the problem to be addressed and rectified! I will never spend another dollar here and encourage everyone to do the same to save yourself the headache! I guarantee it will come