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Evalon Leal Review of Hotel Derek Destination Hotels...
Buyer beware! Reservations clerk gives you one rat...
Buyer beware! Reservations clerk gives you one rate over the phone, then you get here and they make you sign for an additional fee! We were told we were eligible for an upgrade, but then they waited until 10 pm to notify us, and do not even help us move. After waiting for almost an hour, we have to go pick up the keys at the front desk, where we re promised a much larger room with a view of the Galleria. So we pack ourselves up and move to this upgraded room only to find that it is the same exact room except with a dirty toilet and a leak! So, we call and tell them what s going on and they said okay. So we pack up and go back to our basic room! This place is a joke. Don t waste your money.
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