D

This is a review for the distribution warehouse. N...

This is a review for the distribution warehouse. Not the retail stores.

Horrible experience! Have delivered here twice in the last 2 months. They use a third party to handle receiving, Capstone Logistics. They charge driver/carrier to unload the product (lumper fees) $149 for one and $379 for the other. 5 to 6 hours to unload the truck both times. They do not allow trucks to remain on the property after the unloading is complete. Even if you run out of DOT hours. I do not recommend accepting loads going here unless you arrive with at least 8 hours available so that you can make it to a safe haven after they unload you. The Capstone ladies that run the office are nice and respectful. Just not in a hurry to get the load done. The gate officers on the otherhand are not as friendly.

Associated Grocers nor Capstone care one bit about your hours of service or the fact time spent sitting can cost hundreds of dollars of lost revenue.

Comments:

No comments