Gorex D

Review of W Hotel Taipei

I have been traveling to Taipei for the past 2 yea...

I have been traveling to Taipei for the past 2 years now and W Taipei has been the best hotel I stay in. In fact, it s been my only choice when I travel. The entire staff is awesome! From the concierge team to the welcome guest, smiles at check in and restaurant staff.

Amenities are generously and meticulously appointed - what you would expect of W Hotels - the rooms, bathrooms, pool area etc.

Like I mentioned, I have been staying at this hotel for a bit now so why am I now just writing a review? That s because the service I experienced during my last stay here was amazing. Before arriving at the hotel, I used the BonVoy app to complete mobile check in. As soon as I completed that, I got a chat message within the app from @Judy confirming my special request for extra towels. She came back on the chat to tell me my room was all set. At the check-in desk, @Shu was very courteous and confirmed the information @Judy had shared. She informed me about things that had changed since my last visit and also DJ events planned for that weekend.

Lastly, I met @Chao at the WooBar and she was the kindest and most helpful staff I d seen. Chao made sure my drinks and snacks were to my satisfaction and took care of us when my colleagues visited me for drinks at the WooBar the next day.

Hey - I travel a lot and stay at different hotels (a lifetime titanium elite member with Marriott), and not a lot impress me any more. However, I know that service is what sets properties apart, the the W-Taipei and it s wonderful staff exemplify that.