J

I had a great experience with Paramount recently w...

I had a great experience with Paramount recently when I needed to cancel mine and my sons gym membership. We recently moved out of state and the franchise was not available in our new state. When I called they did have a long wait but fortunately had a call-back option when it was my turn in line. I received a call back within ten minutes.
The woman who assisted me was very prompt, knowledgeable and very polite. As she promised, I received a cancellation email within 24 hours and she was able to process my final payment that day.
As long as there are no additional charges that come across my account in 30+ days I am 100% satisfied with this company and the cancellation process.

Comments:

No comments