Angelina Scholefield

Review of Parkroyal Hotel Wellington

We had a booking 21/09/2018. When I went to the co...

We had a booking 21/09/2018. When I went to the counter to check in the lady at the front desk ignored me and then 5mins later she called me to check in she seemed like she didn t want to be there. Then we were given an access card that was broken therefore didn t work so we took it back. Then we got to the room and there was a queen size bed when we had book 2 singles. So I rang reception and complained. They said they could sort it out when we had gone out I said we will be going out in 30mins. 5mins later two staff arrived which was awkward as we were trying to get ready and I tried to get them to come back as they weren t listening.... we also did not the get the gym passes which came with the hotel booking that we asked for. They also take an extra $100 deposit on top of your payment which they do not advise till you get there. I regularly stay in Wellington but would not stay here again.