Scott Beam

Review of Boulder Running Company

Rudest most untrained service employees I ve ever ...

Rudest most untrained service employees I ve ever encountered. Employees were even contradicting each other re store return policy. I ll stick to buying my shoes elsewhere for cheaper.

Thanks for the reply but the problem is that your kind attitude in your review reply is not demonstrated in the store by your employees in the first place. Looking at other reviews, there is clearly a common thread regarding your customer service. It s much easier these days to just order shoes on amazon or wherever and do a painless return with them. To be competitive, your type of store has to be top notch in customer service. And it s plainly not.