I brought my car in back in January 2016 due to ru...

I brought my car in back in January 2016 due to rubber grinding sounds. I had it since my last visit to Brimell. Alisha and her technician mentioned to wait until warmer weather as the sounds might be due to humidity. As the weather got to above zero, I updated Alisha as the tech said to bring it in if it was still making that sound. Alisha mentioned to hold off on it until it was to the teens. The sounds were there. There was a bit of miscommunication, butnin the end, Alisha did say what she was going to do. The brakepad was replaced. It hasn't caused me any issues thus far. Thank you to Alisha for showing that you and your dealership have integrity. Toyota on the Park has been my go to dealership.