We decided to go on a "staycation" at the Crowne P...

We decided to go on a "staycation" at the Crowne Plaza in Auckland a few months back. We chose this hotel because of our IHG membership. Of all the IHG affiliated hotels in New Zealand (except Holiday Inn Auckland as we haven't tried staying there yet), this hotel was at the bottom of the list. The front desk and housekeeping personnel during our stay was okay, not too friendly or welcoming but helpful. The cleanliness of the room that we stayed in was quite questionable as there were strands of hair here and there especially in the bathroom. We are still giving this place 4 stars due to the overall size of the room, its location, and the welcome champagne that we received.