We booked this hotel based on the pictures and rev...

We booked this hotel based on the pictures and reviews.

When we arrived it was not what we expected at all. It was not like the pictures. We booked a superior room which had the best views of Santorini. We were disappoitneted - this was tiny, smelt of damp and the shower had damp above it - not what you expect from a 5* hotel.

We could hear the jacuzzi from next doors room and noise from moving furtniture at 11 - 1AM that night which disrupted our sleep greatly and we also woken early by noises also.

The views overlooked a scrap yard and the villas in front and dead land in front of that. Not like the pictures! The same also went for the pool. We then upgraded and had to pay an extra 2000 euros as the only other room they had was in their sister hotel that was a villa. The other option was to upgrade to a villa at DeSol hotel we were at but would have the exact same views as before.

Would not recommend - definitely do your research before booking.

The one positive from this hotel is that the manager and staff were very friendly and welcoming - the service was outstanding however the hotel should not be a 5* rating and was not what we paid for.