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Ben Udell

3 years ago

4 stars?! NO WAY!! Just checked in and this hotel ...

4 stars?! NO WAY!! Just checked in and this hotel is 3 stars at best, I ve seen nicer Holiday Inns. The moment we walked into the room it was hot with a moldy / mildest stench... (Must be what has given an extreme uptick in my allergies overnight). The AC was broken, I called the front desk and told them up front to try and get it fixed and nothing has been done. The Fan can t even blow out cold air and it turns into a steam room in the whole room when we showered since there is no ventilation in the bathrooms. We have no mini fridge at all. There s only one accessible outlet in the whole room with two plugs, one used for a lamp, we can t even plug two things in at once! Tiny showers, dirty bathrooms with mildew in the shower. Stained bathtub with hair in it. Everything is just dirty in general, I don t even want to know what more I will find if I keep looking. Tried to Iron my shirt yesterday and the iron was broken. Out TV stand cabinet handle is broken off. There s no lights in the main room other than a few lamps. The list goes on and on, avoid the Omni AT ALL COSTS. Better off staying at a trustable and nice chain hotel, I m sure the Sheraton down the street is great.

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